Shipping Policy
Last updated: October 12, 2026
Where we ship
We ship to [the United States / list countries]. [We do not currently ship to P.O. boxes / APO addresses, if applicable.]
Processing time
Orders are processed within [1–3] business days after payment, excluding weekends and holidays. Orders placed after [time] ET may be processed the next business day.
Delivery time and cost
| Method | Estimated delivery | Cost |
|---|---|---|
| Standard | [X–X] business days | [$X / Free over $80] |
| Expedited | [X–X] business days | [$X] |
Delivery times are estimates, not guarantees, and may be affected by carriers, weather, and peak seasons. [Adjust the table to the real carrier and fulfillment times.]
Order tracking
Once your order ships, we will email you a tracking number. You can also check status anytime on our Track Your Order page.
Incorrect address
Please check your address at checkout. We are not responsible for orders delivered to an incorrect address you provided. If you need to change an address, email us as soon as possible. We can only update it if the order has not yet shipped.
Lost, delayed, or damaged packages
If your order has not arrived within [X] business days of the estimated delivery date, or arrives damaged, email support@bodywisecare.com with your order number. We will work with the carrier and send a replacement or refund where appropriate.
Customs, duties, and taxes
[For international orders: customs duties and taxes are the customer’s responsibility.]